Hi Academias,
Peak Season Transportation Plan is an important aspect of logistics and passengers management that helps businesses navigate the busiest times of the year. By creating a comprehensive peak season transportation plan, businesses can ensure that their supply chain as well as people movements (exodus ) operates efficiently during times of high demand. Some common peak seasons include Hari Raya , Black Friday/Cyber Monday, the holiday season, back-to-school season, and major sporting events. During these peak seasons, businesses experience a surge in demand for their products and services, resulting in the need for a well-structured transportation plan.
This plan typically includes a detailed assessment of transportation needs, identifying potential bottlenecks or delays in the supply chain, and developing contingency plans to address possible logistical challenges or disruptions in delivery. Creating a peak season transportation plan requires collaboration and communication between different stakeholders in the supply chain, including manufacturers, distributors, shippers, carriers, and retailers to ensure that all parties are aligned with the plan and can make necessary adjustments as needed. Additionally, an effective peak season transportation plan should also consider any regulatory requirements and compliance issues that may arise during times of high demand. Implementing a Peak Season Transportation Plan can help businesses minimize transportation costs and optimize their supply chain performance and also Passengers handling , allowing them to meet customer demand and maintain profitability during the juncture.
In Aviation this period can potentially leads to flight disruptions if huge of Logistics and passengers demands to occur.
Key issues and check list Airlines are normally doing during disruptions are
- Resources/Volunteer/Contact lists
- Airport Authorities Contacts/Procedures
- Communications to customers
- Special needs customers
- Accommodation
- Overnight kits
- Meals and refreshments
- Ground transport
- Use of aircraft as a holding area
- Languages
- Arrivals handling
- Post departure communications
- Stationery
- Review etc
The beauty being personnel /Staff working for transportation are that they must be made available throughout the delay or disruption with access to information (e.g. mobile phone, radio etc.).
Where required to increase staff numbers, consider requesting additional ground handling agents, town office staff or requesting assistance from group partners should be the resources to be made available to smoothen handlings.
Close liaison with Airport authorities/Government officials (e.g. immigration, Customs, Quarantine) is essential in order to provide the best possible processing of our disrupted customers.
A good relationship should be maintained and always keep them informed and negotiate procedures that will eliminate disruption and inconvenience to our customers. Contact details of all appropriate people must be kept available.
Relating to Hari Raya, other than air transportation, Government must have provided annual regular plan like Mudik Bersama Facilities to minimize bottlenecks within only one single mode of transportation. It’s not only Road transportation, but Sea transportations are also providing solution for mudik Bersama during Hari Raya Peak Season.
So Academia , plan your selves to handle this peak period, be it as passengers or personnel or government officers whom accommodating transportation plans. Safety is number One.
Salam Sehat Semangat Sukses amiin
Bambang Purnomo , SS-BA, CSCA, CAVM Solution Consultant
By Bams – March 24, 2023
